Frequently Asked Questions
Everything you need to know about your next vintage instrument purchase.
How do you ensure the authenticity of vintage electronics?
Every instrument and piece of electronic equipment undergoes a rigorous multi-point inspection by our in-house experts to verify original components, circuitry, and historical accuracy.
What are your shipping and handling procedures for fragile gear?
We use professional-grade, custom-fitted packaging and moisture-resistant materials. All shipments are fully insured and tracked to ensure your gear arrives in perfect condition.
Do you offer a warranty on pre-owned guitars and amps?
Yes, all our pre-owned electronics come with a 90-day functional warranty, covering any technical defects not disclosed at the time of purchase.
What is your return policy for international orders?
We offer a 14-day return window for international customers. Items must be returned in the exact condition they were received, including all original documentation and accessories.
Can I request a detailed internal circuit report?
Absolutely. For high-end vintage amplifiers and effects, we can provide high-resolution internal photography and a component breakdown upon request before you finalize your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and bank wire transfers. We also offer specialized financing options for high-value vintage collections.